How to change the primary user for an Intune managed device

Recently released in preview, Intune now supports changing the primary user of Windows 10 devices! The process is fairly simple. In the MEM portal (, select Devices > All Devices (or Windows) > and any Windows 10 device.

All device pane

Under Properties, select Change primary user:

Change primary user

Select a user from the popout and that’s it! Just be sure that the user you select is licensed, or it won’t accept the input:

Intune licensing required

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4 Responses

  1. Chris Y says:

    This option is greyed out for me even though the devices are all Hybrid Azure AD joined.

    Any clues as to where i might be going wrong?

  2. Andy says:

    Does a Microsoft Intune Device license work for this?

    • Janusz says:

      I don’t believe so – since device licensing doesn’t support user management features, there shouldn’t be a primary user to change.

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